Terms of sale are Cash With Order or irrevocable L/C at sight confirmed by a registered Thailand bank. All prices are Ex-factory unless otherwise specified.

Many countries may import our products free of import duty under special system of preference. Please contact your Trade Department for details.

All sales are considered F.O.B. origin unless otherwise specified. Shipments from factory are normally made via reliable Air Courier unless otherwise specified in customer’s purchase order. Any damage incurred during shipment should be settled between customer and carrier. Although claims for loss are the responsibility of the consignee, Aerocomm will assist in all ways in making claims and tracing for loss or damage to any of its shipment.

Aerocomm reserves the right to make design changes or modifications to any of its products without specific prior modification provided that such modifications do not materially reduce the value or performance of the product concerned. Aerocomm will not be responsible for delays in shipments occasioned by slow or interrupted deliveries to Aerocomm of components, materials or processes necessary to the completion of any project as originally scheduled.

Change orders regarding price, delivery or any conditions not specified on the original order will be considered in effect after mutual agreement has been affirmed in writing between customer and Aerocomm. Cancellation of any accepted order can only be made after written consent of Aerocomm. All cancellations will be dependent upon customer’s agreement to satisfy all costs incurred by Aerocomm and its proportionate profit on all work completed. Aerocomm will endeavor to stop work promptly upon notification of cancellation.

Aerocomm reserves the right to change specifications and prices without prior notice.

Merchandise returned for rework or replacement shall be in accordance with the terms and conditions set forth under the warranty. Merchandise returned without having first obtained written acknowledgement from Aerocomm may be rejected. Complete information should be provided with the shipment giving a detailed description of the reason for the merchandise’s return, date and number of original purchase order, the products model and serial number and address to which the merchandise is to be reshipped. Unless otherwise authorized, credits or refunds will not exceed 90% of originally invoiced amounts, and in no event shall include transportation costs. Return authorizations shall expire in 60 days unless otherwise specifically noted. Merchandise returned as defective and found to meet the original specifications will be subjected to a nominal handling charge to cover costs of re-inspection and re-testing.

Aerocomm Company Limited, hereinafter called Aerocomm, warrants that all equipment of its manufacture shall be free from defects in design, materials and workmanship for a period of 12 months from date of shipment unless otherwise covered by special warranty. If any such product, entirely or in part, fails to produce the performance as set forth in the catalogs, quotations or literature provided by Aerocomm, such product will be replaced or repaired at Aerocomm’s expense provided that the failure was not the result of alteration, misuse, tampering, misapplication, shipping damage or vandalism. If a product failure is found to be the fault of Aerocomm, costs of transportation to the Aerocomm factory will be born by Aerocomm and return cost to customer will be born by the customer. A reasonable charge for travel , accommodation and subsistence costs will be invoiced when on-site repairs are necessary. Should Aerocomm supply components not of its own manufacture, but specified by a customer, the warranty shall reflect the original manufactures warranty, only.